20 years ago during the early 1990's a change took place that revolutionized business and life how we know it. That change was the birth of the Internet (called world wide web) back then. That change has brought in prosperous new businesses while others fell by the waste side. Well 20 years after the internet we are in the middle of a new revolution. This revolution once again is changing the way life and business is being done in the 21st century.
This change is the advent of smart mobile devices. Now, these devices do rely on the internet to be effective but have changed how we get information even more instantaneously then before.
Nowadays, when you walk down the street you probably notice the majority of people are glued to their smartphones. They use their smartphones as their primary source of listening to music, they are constantly tweeting or watching videos or doing whatever else people do on their smartphones. With the constant use of this technology, it was only a matter of time before businesses found a way to utilize it to increase their company's efficiency.
Before mobile devices, businesses were stuck if an essential team member was on vacation or out sick. Things often did not run as smoothly or as efficiency as the convenience of mobile technology offers. Employees that were out of the office could take hours to get back to businesses, and that was the norm. It was also acceptable to make clients wait because it would take a bit of time before you could get back to them before the instant access mobile devices offer.
Businesses are now realizing how useful mobile devices are to running their business in a smooth and efficient manner. Thanks to cloud infrastructures, businesses are able run while people are in the office or outside of the office. Being able to remote in from mobile devices offers both businesses and employees the ability to work whether a person is in the office or not. Mobile devices are changing the face of how businesses operate.
Here are some ways that mobile devices are changing the way we do business:
Employees are Constantly Connected
Does your work have a problem that only a specific employee can fix, but they are on vacation? Smartphones keep employees in constant contact with their employers. Through email, employees can understand the situation and handle it. If you work in the IT department, mobile technology can allow you to remote in to fix issues when you are not around to actually be there in person. Unfortunately with this constant connection, employees are expected to work longer hours and sacrifice valuable time with their friends and family while being constantly on call by their employer. Smart phones are now a more advanced version of the digital pager or alpha pager.
There is really a mobile application for everything. There are project management applications that can help businesses assign projects and schedule employees as needed. This can help operations run smoothly and more efficiency. There are a wide variety of applications that help businesses improve efficiency through email and instant messaging, as well as having budgeting applications on their mobile device in order to keep track of the company finances at all times. This can help greatly simplify running operations.
Mobile marketing is a fairly new marketing tactic that is being used more often. By keeping up their business directories, businesses can keep up with mobile technology. When people are on the go and looking for a particular service, they will type the question or ask the question to their mobile device. Keeping up business directories can help businesses pop up on search engines.
Mobile technology is constantly advancing and businesses need to keep up with these changes. The future may eventually turn completely to mobile devices, and businesses will need to evolve accordingly in order to keep up with their competition.